FAMILY BUSINESS CONFERENCE | 19 - 22 May 2026

OPENING SESSION
Speaker | Chad Gates, Managing Director, Pronto Software
Date and Time | Thursday 21 May, part of the official opening 8:30am - 9:15am
As geopolitical volatility and supply chain disruption intensify, many leaders are turning to AI to regain speed, visibility and control across their organisations.
Yet while many organisations believe they need AI, far fewer are clear on what meaningful adoption actually looks like. Chad Gates will share key insights from the CEO Institute’s latest white paper and outline a practical framework for AI adoption.
Chad will explore the key questions leaders should be asking: how AI can improve productivity and reduce costs, whether the right data foundations are in place, what workflows can be automated and how to adopt AI without increasing cyber risk.
How AI can improve productivity and reduce cost
To view the full speaker line-up at the Family Business Conference, click here.
About Chad Gates

Chad is the Managing Director of Pronto Software, a leading Australian developer of business management software and analytics solutions.
Chad has several decades of experience in the IT and Retail sectors with a deep understanding of the business and technology drivers of Australian organisations, across a wide variety of industries.
He leverages his experience in marketing, product development and customer engagement to provide a fresh perspective on critical business issues – including how to drive innovation and leverage new technology to increase revenue and growth.